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Watch for Winter-Spring 2025 Start Dates: Free 7-week Customer Service Training and Free 14-week Facilities Maintenance Training


These International Institute of New England (IINE) programs are designed for people who have at least an intermediate level of English and 6 months of work experience in the USA.


The Ready, Set, Service! (Customer Service) Training Program prepares students to work in a variety of customer service jobs. Beyond learning customer service skills, students are supported in the job readiness and job search process. Part of the program is done online and part of it is done in person at IINE's Boston location. Sessions meet Monday through Friday.



IINE's Pre-Apprenticeship Program in Facilities Management is for anyone who wants to work in construction, facilities maintenance, and the trades (carpentry, plumbing, electrical, etc.). In this class, students will learn the foundational skills of the construction trades as well as general job readiness.


Classes are mostly Monday through Thursday from 4-8pm. Part of the classes are online and part of the sessions are in-person.


Graduates will also be able to consult with a Career Navigator to look for and apply to jobs or apprenticeships.



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Belonybernado5@gmail.com

I text the community you never text me back

I interested to learn a new program

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I am interested

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Interest to learn the plumbing and work

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I’m interested

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I am interessed, i want to work in construction

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